Privacy Policy

1. Information We Collect

We may collect information you provide when you register, log in, create a deposit account, request a withdrawal, contact support, upload a profile image, or participate in referrals and platform activities.

• Account details such as username, email, gender, phone number, and profile image.
• Wallet, deposit, withdrawal, referral, and transaction records.
• Support messages, notices, verification activity, device/browser data, and security logs.

2. How We Use Information

We use information to operate accounts, process transactions, show wallet balances, calculate referral rewards, prevent abuse, provide support, send notices, and improve platform reliability.

3. Payment and Service Providers

Some account, transaction, and bank details may be shared with payment providers, messaging services, email providers, or technical service providers when needed to complete platform functions.

4. Notifications

Users may receive account notices, transaction alerts, verification messages, support updates, promotional messages, or security alerts through available channels such as email, in-app notices, and WhatsApp where enabled.

5. Data Protection

We use reasonable technical and administrative safeguards to protect account and transaction information. No online system is perfectly secure, so users should also protect their login details and devices.

6. User Choices

You may update certain account details from your profile page and manage available notification preferences from your account settings where supported.

7. Contact

For privacy questions or account support, contact the support channels shown inside your MyPay Portal account.